Refund Policy

Last updated: June 2026

This Refund Policy applies to all Skoolin Premium subscription purchases made through our website or mobile applications, including purchases processed by our payment partner, Paddle.com (acting as the Merchant of Record / authorized reseller).

Summary: First-time subscribers are covered by a 7-day money-back guarantee. After 7 days, subscriptions are non-refundable, but you can cancel anytime to stop future renewals.

1. 7-Day Money-Back Guarantee

If you are purchasing a Skoolin Premium subscription for the first time, you may request a full refund within 7 days of your initial purchase date, for any reason. This applies to Monthly, Semester, and Annual plans alike.

To request a refund within this window, contact us at the email address below with your account email and purchase date.

2. After the 7-Day Window

Once the 7-day window has passed, purchases are final and non-refundable. This includes:

Renewal payments for Monthly, Semester, or Annual plans
Partial-period refunds for cancelling mid-cycle (you retain access until the end of the period you've paid for)
Refunds requested due to simply not using the app

3. Cancelling Your Subscription

You can cancel your subscription at any time from within the app or your account settings. Cancelling stops future renewals — you will keep Premium access until the end of your current billing period, with no further charges afterward.

4. Technical Issues

If you experienced a technical issue that prevented you from using Skoolin Premium (e.g., the app crashed repeatedly, or a feature you paid for did not work), contact our support team. We review these cases individually and may issue a refund or credit at our discretion, regardless of the 7-day window.

5. Duplicate or Accidental Charges

If you were charged more than once for the same subscription period due to an error, contact us immediately and we will refund the duplicate charge in full.

6. How to Request a Refund

Email us at support@skoolin.app with:

The email address associated with your Skoolin account
The approximate date of purchase
The reason for your refund request

Refunds are processed back to your original payment method and may take 5–10 business days to appear, depending on your bank or card issuer.

7. Payment Processing

Payments made through our web application are processed by Paddle.com, which acts as the Merchant of Record for these transactions. Paddle may also be contacted directly regarding billing questions at paddle.com/help.

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

Questions about this policy? Reach us at support@skoolin.app.